Shipping
Your order will ship in secured packing by USPS, UPS or FedEx. In cases where buyer pays shipping, you will be offered the best rate with our merchant discount. If more than one option is available, then buyer decides the method and pays the cost accordingly.
If shipping is charged, it’s based on the total weight of the order and displayed on the checkout page before order confirmation. Again, we pass our merchant shipping discount along to you.
In stock orders are normally shipped within 1 to 2 business days.
Return Policy
Each item is carefully inspected before it is shipped. However, we understand there are times we may miss something.
For items damaged by the shipping company, you will need to contact them for damages.
You can send the items back for refund within 7 days after receiving the package.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, if original packaging exists.
Buyer pays cost of shipping to return.
Refunds are subject to deduction of original shipping cost and possible restocking of up to 25%.
Before returning an item, please Use our contact form to tell us what the problem is and to get proper return information.
Some items will not be eligible for exchanges or refunds. That will be noted on the items listing.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us
Gifts
If a returned item was sent to a different recipient, such as a gift, the refund is sent to the original purchaser.
Overview
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.